Your Right to a Good Faith Estimate

You have the right to receive an estimate of what your care will cost.

Under the federal No Surprises Act, health care providers are required to give patients who don't have insurance, or who are not using their insurance, an estimate of the expected cost of their care. That estimate is called a Good Faith Estimate.

Because Grow and Bloom Counseling is an out-of-network practice and does not bill insurance directly, this applies to every family we work with. We will provide you with a Good Faith Estimate before we begin, and you can request an updated one at any time.

What this means for your family

You have the right to receive a Good Faith Estimate of the total expected cost of any services we provide, including the initial evaluation and ongoing counseling sessions.

You'll receive it in writing at least one business day before your first scheduled session. You can also ask us for one at any point — before scheduling, or later on as your child's care continues. If you ask for an estimate, we'll provide it within three business days.

You can ask us questions. We're glad to walk you through our fees and how the estimate is calculated. Just ask.

Keep a copy. Save your Good Faith Estimate somewhere you can find it, and compare it against any bill you receive.

If you're billed for much more than your estimate, you can dispute it. If your final bill is at least $400 more than your Good Faith Estimate, you have the right to dispute the bill through a federal dispute resolution process. You must start that process within 120 days of the date on your bill. Disputing a bill will never affect the quality of care your family receives here.

For more information about your rights, visit www.cms.gov/nosurprises or call 1-800-985-3059.

How this works in a counseling practice

Estimating the cost of therapy is a little different from estimating the cost of a one-time medical procedure, and we want to be straightforward with you about that.

Counseling is ongoing, and the number of sessions a child or teen needs varies. Some families reach their goals in a few months; others benefit from longer support. Because of that, your Good Faith Estimate is built on an expected frequency of sessions over a defined period — for example, weekly sessions over the coming twelve months — rather than a single fixed total.

That estimate is our honest, good-faith projection based on what we know at the time. It is not a contract, and it does not obligate you to attend any particular number of sessions. You are always in control of how often your family comes and when to conclude care. If your child's needs change, or the plan changes, let us know and we'll provide an updated estimate.

Some services are scheduled separately and aren't included in the standard estimate — things like written reports or letters, records requests, or court-related work. If any of those come up, we'll give you a separate estimate first.